Coaching and Mentoring Millennial Workers Is Crucial To Keep Your Business Thriving


In order for businesses to survive and to stay relevant and successful long into the future, it’s crucial to pay attention to mentoring and coaching processes used when training and developing a millennial workforce. It’s no longer desirable or smart to use outdated procedures for training. It’s also not wise to take the attitude that the young person is simply fortunate to have the job, so they should be happy with whatever training the company offers.

Outdated training and coaching does everyone a disservice. Millennials have become accustomed to being competitive and being overachievers in areas like educational competitions, and even when pursuing leisure interests. Some millennials are also attracted to ways to combine work with service to their communities. This helps increase their work satisfaction. Having employees satisfied with their jobs helps to keep them in those jobs, and helps them to stay loyal to a company.

Technology Is An Integral Part Of Millennials Lives

Millennials have grown up with technology and with knowledge about the best ways to use things like social media so it can be most helpful to business. When people come together to work in a business, the generations can usually help each other. Older employees can help with industry specific training, teaching technical skills and passing along business knowledge. Millennials on the other hand can be incredibly helpful in navigating the sometimes complicated nuances of new technology. Working together, they can create a powerful team.

The most important thing a business can do is to foster and encourage good communication and participation between the generations. Millennials are used to using technology for most of their communication. They use email, text messages and other types of personal messaging to communicate quickly and effectively. Companies are sometimes pleasantly surprised that these methods can be a good way to communicate more easily, faster and more efficiently.

Differentiating Millennials From Other Generations

Some of the standout things that make millennial workers different from workers that were hired from past generations, including the baby boomer generation, are:

  1. Millennials want to use careers to make friends, learn new things and to feel as if they’re a critical part of achieving a larger goal
  2. Millennial workers want to experience more frequent feedback to constantly monitor how they’re performing
  3. They hold different views of work as a part of life that is seamlessly intertwined with their personal life, instead of work being a totally separate thing
  4. Some millennials can be in more of a rush to achieve success than past generations
  5. There is a stronger emphasis placed on finding fulfilling work among millennials, not just on earning a paycheck

Not only do millennials have the desire for different things gained from their work experience, they seek reassurance that the path they are on will be a clear one that leads to advancement. They may also look for a workplace that offers flexibility in scheduling and in the company benefits offered. Millennials may also hesitate to show loyalty to a company if the company is perceived as being completely one-sided, taking only company interests and desires into account and not those of employees.

Looking At the Facts

When you consider the facts, millennials will become a majority of the employees in the total workforce within the next 30 to 40 years. Knowing this and having programs in place to mentor and develop this new talent will serve companies well in the future. Companies are advised to find ways for older workers to pass along knowledge and to share tips, processes and methods that have worked well for them.

Millennials have another trait in common. They have a need to have projects well-defined and spelled out, along with accountability and rewards for completing projects correctly, on time and successfully. This provides the feelings of accomplishment needed by millennials.

There may also need to be changes made to programs put in place by Human Resources departments. Programs will have to adapt to new ways of thinking and to fulfill different needs of employees. Understanding will be required on the part of Human Resources when dealing with millennials. They are a generation that is used to using new technology like emails, text messaging and other ways of messaging for communication. A company that is able to adapt to societal changes will be more successful and profitable.